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Are seniors & handicapped folks mistreated @ doctor's office?

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    It recently came to my attention that senior citizens and handicapped people are often treated with disrespect and even some hostility. Even in a medical facility, instead of the normal "courtesy" one would expect for one's elderly grandpa or beloved mother, -- some of the staff people, receptionists, or even some nurses treat them with hostility & rudeness.

    The first time I saw it, I was shocked and appalled. But I considered maybe it was a fluke. But after the 2nd & 3rd time, it became apparent that it goes on all the time. In some facilities that appear to be modern, up to date, & state of the art, the workers appear to have no idea how to respect or be courteous to their patients. Just in the last couple of months or so, I have witnessed or heard about patients being treated very rudely, their questions being ignored, they being denied their services, even after traveling very long distances, (& paying high expenses for a cab). One elderly lady was told she could not have her appt, because she was ten minutes late (from getting lost in an unfamiliar location) --- and an obese 63 year old handicapped man in a wheelchair, dependent on his oxygen pump just to breathe, was kicked out without any help, due to being 15 minutes late, because of his unreliable medical transportation. I find this punishment to be draconian (very harsh and cruel) considering the circumstances. Our senior citizens deserve much better treatment than this.

    In one nursing home, a 95 year old lady could not walk to the bathroom by herself, so needed a nurse to assist her. For this service, she had to pay $7,000 per month more, than if she stayed at her very nice $500 (per month) apartment. And even with this extra payment, they still never managed to get her favorite TV channel to come in. (How odd). Strangely enough, they never had any problem getting "Fox News" to come in. (wink wink). While they were downstairs polishing all the little statues in their glass cabinets --- little statues of Dick Nixon, Ronald Reagan, & a few Bush relatives. It appears that the bad treatment occurs mostly to Democrats, in a facility owned & operated by Republicans. Hmmm This sounds like typical ways the right-wing operates. (Think Nazi). Never Forget --- that the Koch Brothers are right now buying colleges (in the USA) and stocking them with "right-wing" GOP professors, that brain-wash the students to an "alternate reality" of History and Economics. After 55 years of brain-washing on our radio and TV, you can see how many people are brain-washed to think that Obama is a Muslim voo-doo expert, not born in Hawaii, (or else they are too dumb to know Hawaii is our 50th state, & the 50th star on our Flag). They have old men brain-washed to put "tarps" on their head, & carry rifles into our national forests & set fires & behave like retarded lunatics. The whole GOP is systematically brain-washed to believe in a form of GUN rights that the Founding Fathers NEVER SAID. (Go back & READ the "2nd Amendment" -- Yes, actually READ IT.

    ---- It says "to establish a "well-regulated MILITIA" (are the very first words) -- it does NOT say, for lunatics to carry guns at all times, anywhere, without limits. It says that they must be "organized" & "well-trained" to be a regulated Militia.

    But now think what happens when an innocent old lady goes to a doctor, or has to go to a nursing home. All people are created "equal" --- aren't we? So why does a Democrat woman receive snotty treatment from any (GOP) "nurses" -- (one can only guess). Think about your loved one, being kicked out in the snow, due to being 10 minutes late, for her medical appt, due to icey streets, & piled up drifts in the parking area. This is against all previous "rules" for medical personnel's behavior. They are supposed to be "sympathetic professional caregivers" --- NOT robotic dictators. If they don't like being nice to their handicapped or elderly patients, -- FINE. They can always go to work at a robotic CAR WASH.

  • Liberal Democrat
    Democrat
    Colorado Springs, CO
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    I cannot speak about nursing homes, but I will comment on my Doctor's office. As I have had my own health issues, I have spent a lot of time in the waiting room watching other patients come and go. Some indeed are elderly and in need of help. The nurse comes into the waiting room and helps them slowly walk back to the doctor's office. Everyone is treated kindly and with respect by all staff concerned. This may be the exception as it is a rather small office with just one family doctor. And no one asks if the are Democrat or Republican. We are all treated equally. Maybe mine is the exception.

    I have heard stories of inadequate care in nursing homes, but I have no experiences to cite in that regard yet. Maybe a few more years. Ha.

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    Yes, Schmitt: Your experience is much the same as mine, "usually" in all the years prior to this one. I had never seen or heard of maltreatment before --- then suddenly voila -- several cases in just this one year. I consider these to be severe enough to consider a lawsuit --- a violation of the "persons with disabilities act" & "equal accommodations" regulations.

    If I really dug into this subject, some regulation can probably be discovered (I hope) --- to encourage better behavior on the part of our health providers. Just think, that an honest, law-abiding individual can lead a perfect life, they do not drink or smoke, they do not get traffic tickets, they work their way thru college, they do good work at their jobs, & then in their older age, they can be treated like dirt, -- just because they are disabled, or elderly, (& some snippy little office clerk decides to play Gestapo). You can just tell, by the smirk on their face, that they enjoy humiliating or harming an elderly person.

    But the most rotten case, was a 63 year old man (a veteran) in a wheelchair, & on oxygen, was turned away in a snowstorm for being 15 minutes late to his doctor appointment, -- & the real "cause" was from unreliable medical transportation.

    Since when is being late to a doctor appt, a cause for the "death penalty"? Many elderly & handicapped people rely on regular doctor's visits to stay alive. And a doctor's decision, (to deny entry) - can actually KILL a patient.

    It is all another way for the GOP to "get rid of Obama-care" -- which has been their primary objective for 8 years+. They never did approve of it --- like they never liked anything Obama wanted to do thru-out his Presidency. But denying the American people from getting their "voted on & approved" benefits, like Healthcare & Social Security -- is nothing less than TREASON. The GOP violate the Constitution thousands of times per year, & are getting closer to a total "take-over" of the USA government. If the GOP wins any elections this year, we may as well go live in Soviet Russia.

    Remember: the KOCH BROS were raised in the USSR (Union of Soviet Socialist Republics) when their father, Fred C. Koch lived there, to learn the OIL business from Joseph Stalin (Communist Dictator). Daddy Koch, & at least 2 of his sons, lived in Russia for many years, & learned the oil business. But in exchange, Daddy KOCH had to promise to use all his immense profits from oil, to bring down the government of the great United States. By internal sabotage on many fronts ---including infiltration of the GOP Party, and endless "propaganda" being spewed from many radio stations, & TV channels, like Rush Limberger, & Fox News, -- and this next one is really clever.

    They began the John Birch Society (in 1958, with leader Robert Welch, to brain-wash millions of ordinary patriotic Americans, & get them to actually work on "destroying democracy" in their "secret society" which spread millions of propaganda leaflets & brochures each month. They had a National Council made up of American corporate leaders, & most were members of the NAM (National Association of Manufacturers). Very early on, corporate America was busily engaged in the "brain-washing of America" -- by regular meetings, recruiting new members, & pushing propaganda steadily, by any means possible. Claire Conner, was a daughter of a Birch leader, on the National Council, when she was 16 years old. She became a member, & attended most meetings in her own home. Often these meetings were for "recruiting" new members, & fund-raising, -- But GET THIS. -- At that time, one very steady member was her local Catholic Priest.

    Claire Conner, has written a very detailed book, telling of her life as a Birch daughter, how it all worked, types of duties that members had to do, (like write their Congressman often) & the problems one had if their father was a Bircher, who became a bit dictatorial. Her life from teenhood, to her motherhood of several children, & later a teacher & a speaker, to tell us all about the Birch Society. (And the newest revival of the JBS, called the Tea Party). An extremely revealing book.

    "WRAPPED IN THE FLAG" -- a History of America's Radical Right -- by Claire Conner -- (2013) --

    Imagine the John Birch Society "propaganda" message being spread through the Catholic pulpits all thru-out America. It is like GOD told you to join the Birch Society. Their religious ideas would merge with Birch ideas, & soon the JBS would control the whole church's "political choices" - & the John Birch Society is "definitely" radical-right Republican.

    Very early on, the John Birch Society got involved with many "Christian Crusades", like Billy James Hargis, in the South, & began to merge Birch ideas with the southern Evangelical types. Gradually these different religious groups grew bigger and had a lot of influence over their assorted congregations. They also spread "Birch" ideas, along with the sermons, & it all amounted to massive brain-washing, of thousands or millions of people, to believe Republican GOP political ideas. It did not apparently occur to them that much of the Birch ideology was down-right ANTI-CHRISTIAN.

    For instance, the GOP seems to have a big Love Affair with BIG OIL, & wages endless Wars to acquire more oil wells all over the world. They never stop, searching for OIL and more $$$. On the other hand, Jesus Christ was known as the "Prince of Peace". He is very anti-War, and hates war, & the endless slaughter which comes from Greed. (So, Christ & Big Oil are natural opposites.)

    And then there are other churches, like the Evangelical movement, which teach Greed 24/7 and tell you to "pray for money" with every breath. Huge mega-churches are built, with the pouring out of the spirit, which comes from people seeking more wealth. Not recalling that Jesus said, "The love of Money is the Root of all Evil." "And it is easier for a camel to pass thru the eye of a needle, than for a rich man to get into heaven." Therefore, the real Christ would not be always speaking about money, or seeking more wealth. Jesus lived a simple life, having only a few robes & a pair of sandals. They went fishing to get their food. It was a very primitive lifestyle --- no golden palaces, no jewels, no crown.

    To pervert the words of Jesus Christ, to build a huge enormous temple to GREED, this is in itself blasphemy. But all of the fabulous golden temples that the GOP have built, surrounded with Porsche's & BMW's, & Mercedes Benzes, are just a waste of money, when they could have been building houses for the homeless, & city parks for the forgotten youth. And even a few "good" schools, to develop the minds & hearts of our upcoming generations. But if the youth really got a "good" kind of education, they would soon "get smart" enough, to realize the "fake Falwell" kinds of churches are nothing but baloney. And so many lives are wasted following a greedy church, that only enriches the millionaire "false prophet" at the pulpit. Most of the "real" churches have the "Dove of PEACE" in a prominent place. The Dove of Peace,-- of Purity-- & TRUTH.

    NOTE: The mention of Claire's book "Wrapped in the Flag" does not mean that I have written any part of it, and it also does not mean that she has read or endorsed any of my personal writings on this Hub. I just think it is particularly special to be able to hear about the Birch Society, right from an actual member since the 1960's, & her father was a leader, on the JBS National Council. If anyone knows what the Birch Society is all about, --- she does. (God Bless You, Claire).

  • Independent
    Ft.myers, FL
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    Eternal, did you run out of ink? I asked "god" (which one?) to bless you, but he never replied; thus no blessing, I guess.

    Again "Jesus" never said anything; the "writers" did more than 40 years after his death.

    Anyway, you are correct that we live in a corrupt world, which we ourselves created; however no one from outer space was ever involved; at least the scientists found a new "blackhole" so that makes this silly "micro dot of earth" even less important in this huge universe.

  • Liberal Democrat
    Democrat
    Colorado Springs, CO
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    Eternal Flame -- I found this website on nursing homes. You can click on your state...then click on your city...then find a particular nursing home...and when you click on that you can read reviews by people who have had experience with those homes, mostly concerning the care that their loved ones get, because the elderly are not likely to be writing in themselves.

    Anyway take a look. Look up the nursing homes that you are targeting and read the reviews or write your own review.

    CiteHealth: Nursing Homes

    I browsed some in my home city. Most don't have reviews yet.

  • Strongly Liberal Democrat
    Democrat
    Portland, OR
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    I originally thought I wanted to work in the geriatric arena when I was in college and received a degree in healthcare management. I was given a wonderful opportunity to intern at a privately operated long term care facility and also worked for a facility that is publicly funded shortly after graduating.

    One thing I will say is that money goes a long way when it comes to long term care. If you are able to afford a privately run long term care facility then you will be far more likely to get that quality of care. If you can not afford a privately run facility then the outcomes can be far different.

    The reason I left the industry is because I couldn't wrap my head around that inconvenient fact. I felt that if someone works their entire life and is entering their final years then they should be able to spend that time with some dignity. That is not always the case for people who can not afford the best care.


    Clinical nursing assistants are the front line workers in publicly operated nursing homes. They are responsible for pretty much everything. They bathe, feed, transport, and do nearly everything else outside of physical therapy and nursing care.

    The average wage for a CNA is $11.10/hour.

    Can we honestly expect, as a society, to ensure the safety of our seniors in their latter years if the people who look after them day in and day out can't afford their rent or to put food on their table?

  • Strongly Liberal Democrat
    Democrat
    Pensacola, FL
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    My dad was dying from pancreatic cancer. You would think that might get anybody a little compassion from strangers. Wrong. He was a respected admirable person but that is immaterial because anybody and everybody should get the same amount of maximum care. But in the everyday life of workers the routine of the job dictates provided care. Whether the needed care is for your car, dog or dad. On the verge of imminent death they discharged him. I assumed it was a standard protocol but as soon as we got my dad home we were overwhelmed trying to react to the serious condition he was in. I put him back in the hospital and to my amazement I was met resentment and disdain. He had 100% medical coverage so they just didn't want to help him because he was so far gone. I asked why they couldn't try something new or experimental. Nothing. The hospital was done with him and wanted that bed to start a new series of profitable tests on another doner. Bottom line is a routine is a routine. Compassion and sympathy have no place in any business. The medical personnel are exposed to death and suffering daily so there is no room for a patient's or family's personal attention. Ailing relative or bad running car, same thing in the routine.
  • Liberal Democrat
    Democrat
    Colorado Springs, CO
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    End of life decisions are always difficult for the family. A living will can make it easier for a terminally ill patient.
  • Independent
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    welcome to the united states healthcare and senior care system. i have no knowledge of care in other countries from a senior care standpoint but i find it interesting that not one "advanced" country wants to copy our system of healthcare. yes, we have many advanced treatments here but access to them combined with their costs makes them unavailable for many.

    nursing home care here is imo very uneven. jared brought up an excellent point regarding the impact of the economics of our system upon those who must be subjected to the system. my sister's husband is in a nursing home in pittsburgh due to m.s. she has to call them many times to make sure that his phone can be reached by his hand that works the best. this sounds like a small issue but it is not. the stress of trying to care for him while working a full-time job nearly killed her. after she made the decision to put him in the nursing home she was so depressed that her immune system was impacted which resulted in her getting c.diff after a course of antibiotics for bronchitis which resulted in a three month stay in the hospital. fortunately she recovered and her mental health has improved.

    just remember everything we do in this country is the right thing 'cause we're 'murica! we're #1, we're #1, we're #1...

  • Strongly Liberal Democrat
    Democrat
    Pensacola, FL
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    The Right explains everything as the result of a choice. The Right doesn't care that people don't have a choice and Hillary doesn't think anything is wrong enough to change. ACA is turning out to be a huge dissapointment, more than can be imagined. OTC drugs are skyrocketing. There was an uproar over the former hedge fund manager turned pharmaceutical entrepreneur raising the price of a dug 5000 percent. That ran the news cycle and little about it now. The bain the curse on society causing the health care as well as other problems is using a percentile system. It is easy on the conscience to accept a small percentage of anything as deniable acceptance but it is not realistic. It dehumanizes social problems. Health care should be required to use actual representative numbers. 10 percent of the population in no ways carries the importance of 30,000,000. People deserve representation.
  • Strongly Liberal Democrat
    Democrat
    Pensacola, FL
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    lonely bird Wrote:

    welcome to the united states healthcare and senior care system. i have no knowledge of care in other countries from a senior care standpoint but i find it interesting that not one "advanced" country wants to copy our system of healthcare. yes, we have many advanced treatments here but access to them combined with their costs makes them unavailable for many.

    nursing home care here is imo very uneven. jared brought up an excellent point regarding the impact of the economics of our system upon those who must be subjected to the system. my sister's husband is in a nursing home in pittsburgh due to m.s. she has to call them many times to make sure that his phone can be reached by his hand that works the best. this sounds like a small issue but it is not. the stress of trying to care for him while working a full-time job nearly killed her. after she made the decision to put him in the nursing home she was so depressed that her immune system was impacted which resulted in her getting c.diff after a course of antibiotics for bronchitis which resulted in a three month stay in the hospital. fortunately she recovered and her mental health has improved.

    just remember everything we do in this country is the right thing 'cause we're 'murica! we're #1, we're #1, we're #1...

    lonely bird, There are thousands of stories that end up just being accepted. The GOP has so demonized the system that rights are being shamed out of existence. A small percentage of anything can be relegated to irresponsibility of choices putting people in a position of choice. jaredsxtn underlined the right of the end of life deserving respect and dignity.
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    I am so glad that many of you responded in a kind way, & shared your experiences. It is very enlightening, & shows us the way our health system has evolved. Once anything becomes a part of the bureaucracy, it loses its humanity. So what is the answer? Would a lawsuit make any difference at all? Or would it only suppress freedom of disclosure.? Would patients get punishment for reporting any abuse? In Schmidt's showing us the State by State Listing of Nursing Homes, I noticed that many seemed to have "no ratings" -- which may be due to this website is brand new & hasn't had time to accumulate a lot of replies. It certainly DOES display a lot of information that is very useful. You can "see" the buildings, & it gives population numbers, and "comparative" ratings on quality of care. It is really a great place to "virtually" explore a few potential places for your relatives. Thank you Schmidt, Once again, you always come through.

    Does anyone think a potential "law suit" would accomplish anything at all? Maybe it would cause enough scandal to shame a few people out of their indifference or cruelty. Maybe we should ask for some "volunteers" who would regularly visit nursing homes & "interview" the patients? (It could even be a "feature" on a short segment on Sunday TV).

    (I had almost forgotten this episode in family history): My 105 year old Grandpa spent his last days at a nursing home, where he was not allowed to eat breakfast, unless he was up & dressed, and in the dining room at 7 AM. (He did not need a wheelchair, so had to walk all the way). It would take a while for him to shower & shave himself, (at his age) so sometimes he was a couple minutes late. -- Well, NO FOOD for YOU. -- (Mr. Walking Miracle).

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    Hi Jared: I had no idea you had wanted to work in the Medical Field: You seemed to be a "journalist" type to me. A very dedicated political journalist. Maybe you could tell us some more of your experiences. There are a lot of talented people on this forum, and we seldom know very much about their personal life. It really helps to understand people's viewpoints if we have "the inside story". But I also completely understand why some prefer to remain anonymous.

    I just re-discovered my medical school transcript, buried under the dust. I went there for only one year. I was not too happy having to dissect cadavers 4 hours a week. My room-mate liked to drive around with skeleton parts in her car, (especially when she went to a drive-in burger joint, like Sonic). The guy who delivered the food into our window was a bit "freaked" seeing a skeleton arm reaching out. He might have worried that she was a grave robber, except she was driving her Dad's baby blue MG convertible. - (Like always: Truth is stranger than fiction).